Atlanta2 Server Down

Our [Atlanta2] server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come.

In the meantime, we have routed all the traffic to a backup server.

We sincerely apologize for the inconvenience this may cause.

Chicago 3 Server maintenance

Our Chicago 3 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Thursday, July 8th from 2:00 AM to 3:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

Chicago 2 Server maintenance

Our Chicago 2 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Thursday, July 8th from 1:00 AM to 2:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

Los Angeles 4 Server maintenance

Our Los Angeles 4 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Wednesday, July 7th from 1:00 AM to 2:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

London 1 Server maintenance

Our London 1 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Wednesday, July 7th from 11:30 PM to 12:30 AM EDT (Thursday, July 8th from 4:30 AM to 5:30 AM BST). During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

Reseller's Portal CDR Report

Our system is currently experiencing a great delay in displaying the call results in the Call Reports of the Reseller portal.

Calls are not being lost however they are taking an unusual amount of time to reflect in the CDR.

This is only affecting the reseller portal.

We’ll update this tracker once the issue has been resolved.

We apologize for any inconvenience this may cause.

Toronto 8 Server

Our Toronto 8 server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come.

In the meantime, we have routed all the traffic to a backup server.

We sincerely apologize for the inconveniences this may cause.

Chicago 7 Server maintenance

Our Chicago 7 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Friday, June 11th from 3:00 AM to 4:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

Chicago 5 Server maintenance

Our Chicago 5 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Friday, June 11th from 2:00 AM to 3:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

Montreal 2 Server maintenance

Our Montreal 2 server will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on Friday, June 11th from 1:00 AM to 2:00 AM EDT. During this maintenance window, the server will not be available and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.