We are aware of an issue currently affecting some DID numbers from the New York and Connecticut area where incoming calls will fail with an error message.
The issue appears to be occurring when trying to reach the numbers from the Verizon network.
We have reached out to our carrier with all the information and currently working with them to learn more about this issue and resolve it.
*This issue is not affecting outbound calls.
We sincerely apologize for any inconvenience this may cause.