Server Chicago-4 emergency maintenance.

We are perform emergency maintenance on our Chicago-4 server ( from 8:15 AM EST December 19th till the same time on December 21st. During this maintenance window, all calls and DNS are rerouted to our Chicago-3 server ( so you can keep using our services while our Chicago-4 server remains offline for a period of 48 hours.

If you are using our Chicago-4 domain name (, this maintenance will be completely transparent for you. If you, however, are registering using the IP address of the server, you will need to make manual adjustments on your phone systems and network so that they can connect to our Chicago-3 server.
See the list of our IP’s below:

* (offline during maintenance)

Once the maintenance ends, at approximately 8:15 AM EST, on December 20th, the rerouting will be canceled and normal operation of the server will resume.
Feel free to contact our customer support if you have any question about this message.

Thank you for your understanding.

Posted in Issues.