We're Improving Our Server Infrastructure

Important Information for users of our New-York 1 through 4 servers (newyork.voip.ms, newyork2.voip.ms, newyork3.voip.ms and newyork4.voip.ms).

These changes are done in order to improve the quality of service and also to be able to scale up our equipment transparently in the future.

There will therefore be a change of IP Address on newyork servers 1 through 4 (servers 5 through 8 are unaffected).

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What are the changes?
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The IP addresses for the hosts newyork.voip.ms, newyork2.voip.ms, newyork3.voip.ms and newyork4.voip.ms will be replaced on March 28th after 1:00 AM EDT (05:00 GMT) with the following IP addresses:
newyork 1 NEW IP Address: 72.251.239.196
newyork 2 NEW IP Address: 72.251.239.205
newyork 3 NEW IP Address: 72.251.239.206
newyork 4 NEW IP Address: 72.251.239.207
(Old addresses: newyork 1 = 74.63.41.218, newyork 2 = 107.6.67.236, newyork 3 = 107.6.67.237, newyork 4 = 107.6.67.238)

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What you may need to modify
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If you are using the hostname of these servers (e.g. newyork.voip.ms), there are no interventions required on your part. However, if you have concerns regarding the transition and you want to make sure that there are no issues when the DNS is updated with the new IP addresses, please reboot your router/device after the IP switch is done. If you are using a Softphone, like Zoiper or Xlite, a restart of the software may be required.

If you are currently using the IP address of any of these servers to connect directly to them instead of the hostname (e.g. 74.63.41.218 instead of newyork.voip.ms), please update with the new IP as the IP switch is completed. The VoIP.ms issue tracker will be updated as soon as the IP switch is finished. (It is not recommended to use an IP Address directly with VoIP.ms)

We sincerely apologize for any inconvenience these changes may cause, if you have any questions don’t hesitate to contact the VoIP.ms support staff via ticket or live chat.

Posted in Issues.