Privacy Policy

1. Main statements

The current privacy policy about customers (<<the policy>>) states the way that HedgePhones (collect, uses, communicate and manage customer personal information. HedgePhones is committed to respect and protect customer’s privacy. HedgePhones voluntary adhere to the Canadian and United States association of normalization rules about protection of personal information. You agree that HedgePhones can, at its own discretion, modify its privacy policy, with or without notice. The current privacy policy is available on the HedgePhones web site via the internet url https://cloud.hedgephones.com By using our services after any modification of the privacy policy, you agree with the policy and its modifications. The HedgePhones site can contain links to other websites. You agree that HedgePhones is not responsible of the content or practices of any of those websites.

2- Information HedgePhones collect.

A: Signup: HedgePhones record information about you at the moment of the signup via the website or by phone.

B: Payment: When you make a payment, HedgePhones may keep the payment information in order to keep a track of your transactions history. HedgePhones will always use secure storage practices to keep this information.

C: Marketing research: HedgePhones can collect some of your information in order to do marketing research. This information will be used to help HedgePhones improve its content, web site and offers.

D: Complaints: HedgePhones can collect information about you when a complaint is filed against HedgePhones services. This information may help HedgePhones to solve issues related to a complaint.

3. Use of personal information

HedgePhones uses the customer personal information for one or more of the following reasons:

(1) To identify you. (2) To personalize the content of the HedgePhones web site presented to you. (3) To inform you about the updates on the HedgePhones web site. (4) To improve the content of the HedgePhones web site. (5) To promote HedgePhones products and services to you. (6) To process your orders. (7) To process your complaints, feedback and requests. (8) To improve the quality of HedgePhones products and services.

4. Cookies. HedgePhones web site uses cookies to quantify the number of visits, the average duration of each visit, the viewed pages, user authentication to the customer portal and other statistics related to the use of HedgePhones web site. The cookies are simple text files stored on your computer hard disk. The cookies can not damage nor read any information stored on your hard disk. Some parts of the web site, such as the customer portal, will not work properly if your browser doesn’t accept cookies. Consequently, your browser must accept cookies in order to use the HedgePhones web site without anomalies.

5. Security

HedgePhones understands the importance to protect your information and therefore uses the most secure and recent protocols to protect your personal information collected on the web site. HedgePhones does not make any statement or guarantee on the safety of the information provided to HedgePhones. You understand that you provide this information to HedgePhones at your own risk.

6. Your assent 

Except for what is described below, HedgePhones will not sell, transfer or reveal your personal information to third parties without your agreement. HedgePhones may have the obligation to provide your personal information to legal entities in order to take action on a warrant or an investigation. Certain personal information can be communicated to third parties in order to process your order or provide what you ordered, or to process any complaint or request from you. HedgePhones can also communicate personal information in order to help HedgePhones to recover a debt you have with HedgePhones.

7. Contacting HedgePhones.

If you want to see or update your personal information, or to delete your information or for any other type of request regarding your personal information, please communicate with us via the “Contact us” section of the web site. If you do not wish to receive emails on behalf of HedgePhones, you can send us an email with the subject “unsubscribe” at support@hedgephones.com